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Here you will find important information

This page contains our terms and conditions, shipping information, payment information, returns policy and all other information important for you to know.

Terms and conditions

You must be 18 years or older to use this website. By using the website you acknowledge this and you agree to the T's and C's outlined here.

Shipping

Once you have checked out you will receive a confirmation email of your order.  If you can't find this confirmation email, check your spam or junk mail folders.  Once you have made payment in full and have sent the proof of payment to orders@slimlife.biz, we will send you an email to confirm the shipping details and tracking number also by email.  You will receive your order 2 to 4 days from when your payment reflects in our bank account. 

Payment information

Our banking details will be communicated to you via email once you have placed an order and paid for it.  Payment in full is required for us to ship your order.

Returns and refund policy

Slim Life products are lifestyle supplements so we cannot refund or accept returns. If you are unsatisfied with your order in any way, please contact us within 5 business days of your order via email our Contact Us page and we will do our best to resolve your issue.  Remember to include your order number in the email.

Can I make a change or cancel my order after purchasing?

Changes and cancellations are not possible once the order has been processed and an order confirmation screen is displayed. 

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